Kinatwa Sacco has solidified its position as a leader in Kenya’s transport sector by clinching the prestigious MA3 Gala Award for the “Most Preferred Shuttle in Kenya” for the year 2024. The announcement was made during a star-studded event held in Nairobi, which brought together key players in the transport industry to celebrate excellence and innovation.
The award is a testament to Kinatwa Sacco’s commitment to providing safe, reliable, and efficient transport services across the country. Known for its punctuality, customer service, and well-maintained vehicles, the Sacco has built a strong reputation as a trusted choice for many commuters.
Speaking after receiving the award, the Sacco’s Chairman expressed gratitude to their loyal customers and staff, saying:
“This recognition is a result of hard work and dedication. We are committed to setting higher standards in the transport sector and ensuring that every journey with us is memorable.”
Kinatwa Sacco operates on various routes, including major highways linking Nairobi, Mombasa, Kitui, Machakos, and other key towns, making it a favorite among both long-distance and short-distance travelers.
The MA3 Gala Awards, often referred to as the Oscars of Kenya’s matatu and shuttle industry, aim to recognize Saccos that go above and beyond in improving customer experiences while adhering to traffic regulations and promoting road safety.
Industry experts have hailed Kinatwa Sacco’s win as a well-deserved honor, emphasizing its role in setting benchmarks for the country’s public transport sector. Passengers have also lauded the Sacco for its affordability, professionalism, and innovative services, such as online booking and cashless payment options.
With this award, Kinatwa Sacco not only cements its legacy but also inspires other operators to elevate their service delivery. As competition in the transport industry intensifies, this recognition underscores the importance of prioritizing customer satisfaction and operational excellence.
What’s Next for Kinatwa Sacco?
The Sacco has announced plans to expand its fleet and introduce new routes in 2025. It also aims to invest in eco-friendly vehicles as part of its commitment to sustainable transport solutions in Kenya.
Kinatwa Sacco’s win is not just a milestone for the company but also a win for the millions of Kenyans who rely on public transport daily.
